Eduqas Level 2 Vocational Award in Retail Business
Module 1 – The business of retail
- Introduction to retail business
- The retail business environment
- Using data and recommending solutions to retail business
issues
Module 2 – Customer service for retail business
- Introduction to customer service
- Meeting customer expectations
Module 3 – Customer service for retail business
- Meeting customer expectations
- Investigate customer experiences in retail businesses
Module 4 – Customer service for retail business
- Investigate customer experiences in retail businesses
Module 5 – The business of retail
- Introduction to retail business
- The retail business environment
- Using data and recommending solutions to retail business
issues
Module 6 – The business of retail & Merchandising and marketing retail products
- Introduction to retail business
- The retail business environment
- Using data and recommending solutions to retail business
issues - Visual merchandising for retail business
40% exam & 60% coursework
Unit 1
The business of retail
Written exam
1hr 30mins
80 marks
40% of award
Unit 2
Customer service for retail business
Controlled assessment
6hrs
60 marks
30% of award
An assignment brief will be provided by WJEC that will include a scenario and several tasks
Unit 3
Merchandising and marketing retail products
Controlled assessment
8hrs
60 marks
30% of award
An assignment brief will be provided by WJEC that will include a scenario and several tasks